FAQs - General

  • How long will my order take to reach me?

    For our latest Nature Collection, we are doing it on a pre-order basis. Some of the items will take up to 10-14 days to reach you.

  • Do you deliver?

    Yes, we do! It will be $5 for courier, and your items should reach you 2-3 working days after your order is ready. Delivery will be free for purchases more than $100.

  • What is your refund/exchange policy?

    Please refer to our refund/exchange policy!

  • There are so many shops selling kits out there. How are yours different?

    We have put a lot of thought into curating products that fit well in tiny hands and the activities around them. Also, some of the products in the kits are proudly designed by us, so you can’t find them anywhere else!

    We will also provide extension of activities and physical events to complement our kits/items. Follow our Instagram @tinyhoomans_sg to get the latest updates.

  • Do you take custom orders?

    Yes, we'd love to! Our birthday party favours are a hit with many parents. We love and enjoy adding a personal touch to your gifts!

    The same goes for small intimate playdates - we can hold small events/workshops for small groups of children.

FAQs - Let's Go Outdoors

  • What age range is your Nature Collection suitable for?

    We developed the Nature Collection with toddlers and preschoolers in mind. Hence, every item in this collection fits right in their busy little hands! 

    But with that said, we brought our items out with our kids aged from 2 to 11, and our older primary school-going children still had a fun time with them!

  • Are your products safe for my child?

    As our focus is on children 2-6 years old for this collection, we have put in a lot of thought in each and every detail of our kit, be it in our own designs or curating products from our suppliers. This is because we want both you and your children to enjoy our products comfortably and safely!

    However, there may still be some small parts in each item which may be deemed as choking hazards. We would advise you to supervise your children at all times, especially if they are 3 years old and below.